FAQ
Answers to common health care
questions -- without the jargon.
Questions and Answers
You have questions; we have answers. Below are commonly asked questions below to help clarify who we are, what we do, and how we do it. If you can’t find the answer to your question below, contact us by phone or email and we will get back to you as soon as possible!
- Sample Question #1 - Sample Answer #1
- Sample Question #2 - Sample Answer #2
- Sample Question #3 - Sample Answer #3
- Sample Question #4 - Sample Answer #4
- As a client, who will be my main point of contact with Forum? - Each client will be provided a dedicated Benefits Team led by an Account Manager responsible for the day to day administration of the benefits program. Employees are given a customer service contact for immediate resolution of claims and benefit issues.
- What kind of experience does your staff have? - Our staff has over 100 years of combined experience in employee benefits from the carrier, broker, HR, medical and financial sectors allowing us a uniquely comprehensive understanding of employee benefit programs
- As a new client, what can I expect? - We work closely with you to ensure a seamless and simple transition. In addition to our strong carrier relationships, our pre-scheduled and automated processes allow us the ability to effortlessly enroll new clients. For a timeline of our new business process, contact us with the form at the bottom of this page.
- How does Forum manage my renewal? - Renewals are managed throughout the contract year. We provide a comprehensive policy review, pre-scheduled renewal meetings, thorough market research, and long term strategy and planning. For a timeline of our renewal business process, please contact us with the form at the bottom of this page.
- As a client, who will be my main point of contact with Forum? - Each client will be provided a dedicated Benefits Team led by an Account Manager responsible for the day to day administration of the benefits program. Employees are given a customer service contact for immediate resolution of claims and benefit issues.
- What kind of experience does your staff have? - Our staff has over 100 years of combined experience in employee benefits from the carrier, broker, HR, medical and financial sectors allowing us a uniquely comprehensive understanding of employee benefit programs
- As a new client, what can I expect? - We work closely with you to ensure a seamless and simple transition. In addition to our strong carrier relationships, our pre-scheduled and automated processes allow us the ability to effortlessly enroll new clients. For a timeline of our new business process, contact us with the form at the bottom of this page.
- How does Forum manage my renewal? - Renewals are managed throughout the contract year. We provide a comprehensive policy review, pre-scheduled renewal meetings, thorough market research, and long term strategy and planning. For a timeline of our renewal business process, please contact us with the form at the bottom of this page.
- As a client, who will be my main point of contact with Forum? - Each client will be provided a dedicated Benefits Team led by an Account Manager responsible for the day to day administration of the benefits program. Employees are given a customer service contact for immediate resolution of claims and benefit issues.
- What kind of experience does your staff have? - Our staff has over 100 years of combined experience in employee benefits from the carrier, broker, HR, medical and financial sectors allowing us a uniquely comprehensive understanding of employee benefit programs
- As a new client, what can I expect? - We work closely with you to ensure a seamless and simple transition. In addition to our strong carrier relationships, our pre-scheduled and automated processes allow us the ability to effortlessly enroll new clients. For a timeline of our new business process, contact us with the form at the bottom of this page.
- How does Forum manage my renewal? - Renewals are managed throughout the contract year. We provide a comprehensive policy review, pre-scheduled renewal meetings, thorough market research, and long term strategy and planning. For a timeline of our renewal business process, please contact us with the form at the bottom of this page.